Change Status on Work Order
Explanation
This activity is used to change the status of the work order. As a work order
can be in progress for an unlimited period of time, there is a status system
that defines what can be done with the work order. The status system also facilitates
the selection of work orders that can be performed in several windows in IFS
Maintenance. It is not mandatory to use all the statuses. A new work order
has one of the following two statuses:
- Work Request - Work orders created in the
Prepare Work Order
page
will receive this status. PM-generated work orders may
receive this status as well.
- Fault Report - This is the status for a new fault report. Also,
if the Service Management solution is used, the status for a new service
request is set to Fault Report.
The status is then normally changed to one of the following:
- Observed - This status means that the work order is observed
but not yet ready to be prepared. There might be some information missing
on the work order that must be added before it can be prepared.
- Under Preparation - This status means that the work order
is to be prepared, i.e., you can for example specify work tasks and
connect Work Task Templates for the work order.
After the work order has been prepared, the status is normally changed to
Prepared or Released. Occasionally there is a need to not follow
the ordinary sequence of status modifications. In this case, the system allows
you to change the status differently but still in a forward direction, for example
from Work Request directly to Released.
- Prepared - This status means that you can modify the prepared
information, for example, the information on work tasks.
- Released - This status means that the work can be started on
the work order.
- Started - This status means that the work that is specified
on the work order can be started. You can modify the prepared information
if there is a need for doing that.
- Work Done - This status means that the work that was specified
on the work order has been performed. In this status, information on the
performed work is entered, for example, description of the work done.
- Reported - This status means that all the transactions
related to the work task connected to the work order have been reported.
A completion date is to be set for the work order.
- Finished - This status means that the work order is a historical
work order, i.e., you cannot change any information on the work order. The
Historical Work Orders shows information on work orders that are
historical. If you need to modify a historical work order, you can reopen
it by using the Reopen operation. After saving the modified information
the status must be changed to Finished.
- Cancelled - This status means that the work order is canceled
and all the information becomes historical. A work order can be canceled
while in any status other than Finished, as long as there are no
active work tasks connected to it. In work order structures, when a parent
work order is canceled the underlying structure also will get canceled.
The Historical Work Orders shows information on work orders that
are canceled. Canceled work orders cannot be reopened. .
Prerequisites
Before the status for the work order can be changed, the following must have
been completed:
- The work order must exist.
Note: There might be some conditions connected to the work order that
must be accomplished before you can change the status.
System Effects
As a result of this activity, the Status field in the Active
Work Orders will be updated appropriately.
A journal entry is created for this event. Journal entries are generated
in the Journal submenu of the Prepare Work Order
page.