This activity is used to add and modify the work tasks required to complete a work order. If the work should be executed by different maintenance organizations, and different objects you may consider dividing the work into multiple work tasks. At creation, the work task will receive the New status.
Work tasks can be planned on any of the sites that belong to the same company as the work order (provided the user is connected to the site).
On each work task you can enter a description, long description, maintenance organization, duration, reported/actual object. You can also enter a planned start and planned finish dates, to indicate when the work task should be executed.
If there is a need to invoice the customer (service order) through work task, customer should be defined for the work task.
When Fleet and Asset Management is used, work tasks and subtasks will be connected to the work order at the time the maintenance order is released. These work tasks and subtasks will receive the New status automatically. The New work task status is intended for allocation of resources at an early stage of the process for preparing a work order.
When creating a work task, Reported Object ID will be inherited from work order if Object ID is defined in work order.If the fault need to be fixed in another object than the reported object, Actual Object ID can be entered. Actual Object ID can be modified during the progression of the work task as well. You can enter the site and the ID of the maintenance team in the Maint Org Site and Team ID fields If the work task need to be performed by members of a particular maintenance team. Duration represents the time that is required to execute the work task. If there is a need to invoice the customer for the services provided through the work task you can enter a Customer No.
As a result of this activity, work tasks with the status New will be connected to the work order.