Cleaning Up Reminder History
Explanation
This activity is used to remove statistical data about reminder proposals
from the database. This consists of all the information relating to customer
reminder analysis and customer reminder history. When the customer reminder
history is removed, the function cancel reminders is no longer possible for
reminders which are connected to the customer reminder history. You can either
perform a cleanup of reminder history directly, or schedule the task as a background
job.
- Open the Customer Reminder History page.
- Command and click Cleanup of Reminder History to open the
Cleanup of Reminder History option.
- Click Days Before Current Date and enter number of days in order
to delete statistical data of reminder proposals with a creation date which
dates back more than the number of days specified in Days Before Current
Date. If not click Created Before and enter the date Created Before
in order to remove the data with creation date less than the Created Before
date.
- Click Ok
Prerequisites
This activity requires that reminders have been printed or sent for a payer
with a customer reminder proposal.
System Effects
- If the Days Before Current Date option is selected, statistical
data of reminder proposals with a creation date prior to number of days
entered will be deleted from the database.
- If the Created Before option is selected, statistical data of
reminder proposals with a creation date prior to the entered date will be
deleted from the database.
- If you have scheduled the task as a background job, the task will be
automatically performed based on specified criteria.