The Collection Information process handles the tracking and monitoring of customer invoices or installments which have reached or exceed the collection level.
The Collection Level is the reminder level as of which the company starts the debt collection routine. It can be defined individually for each reminder template. Invoices or installments which have reached or, exceeded the collection level of their respective reminder template can be followed up by analyzing the collection level. It is possible to enter and view notes for both the customer and the invoice. Information on payments can be viewed for each invoice or installment shown in Collection Level Analysis page.
The Check Collection Level gives out a warning when invoices or installments which have reached the collection level are included in a payment. This allows the user to interrupt a debt collection routine that has already started.