Enter Message Defaults for Customer

Explanation

This activity is used to enter default values for approval and release of incoming customer order and the incoming change request for different sites and site-customer combinations. You can also specify the default order type and priority to use when creating new customer orders on different sites and site-customer combinations. In addition, you can also decide if this site should process incoming change requests and incoming purchase order confirmation online or in the background. The benefit with the online processing is that the supply chain will be more synchronized all the time and you will get an instant validation and an update.

Prerequisites

The site, customer and approval user must have been created.

System Effects

For INET_TRANS messages when automatic approval is set and incoming message creation is triggered from an external application the approval will happen as follows:

This principle applies to these INET_TRANS messages: