Use this activity to register material planned for return and to return planned or unplanned material to inventory. It is possible to return parts to the main (central) warehouse using a transport task or to own stock (i.e. user's default remote warehouse). If parts are returned to main warehouse using a transport task, it is possible to execute the transport task at the same time. If parts are returned to own van stock, these parts can be moved over to the main warehouse directly at a later stage. Use the action Move to Main Warehouse in My Stock to move these parts.
Planned material for return are displayed under Planned Returns. Return lines that have been completely returned are excluded from this list. Use the Return action on planned return line to return parts to inventory. Once planned material is returned to inventory , it is listed under Returned Parts.
Quick Returns action allows returning parts without prior planning. User device has to be online to perform unplanned returns. Parts returned using Quick Returns will not be visible in Returned Parts.
For parts to be returned to inventory, the correct cost structure must be defined. Some valuation methods require user to enter cost/cost structure manually when part is placed into inventory. Mobile users cannot be reasonably expected to know cost of a part, so parts costed with those methods are not allowed to be returned in Mobile Client.
These are parts with Inventory Valuation Method set to:
It is still possible to register Planned Return for those parts, but it is impossible to actually return parts to inventory either from Planned Return or from Quick Return. The system will return an error
Parts with Inventory Valuation Method set to:
can be successfully returned in Mobile Client providing Cost structure or Estimated Condition Cost (for Cost per Condition parts) are defined. If it is missing, then the system will create Failed Transaction (when Return transaction is received in server) for Planned Return execution or it will return an error immediately for Quick Return