This activity is used to enter payment information and to connect a customer to a company and to link the customer to a reminder template and interest template. This page is also used to enter tolerance amount and percentage for automatic write-off used at customer payment entry, when paid amount and invoice does not fully match. Using this activity, you can also enter the number of tolerance days allowed for payment after the discount date. The number of tolerance days is used to determine whether the customer is entitled for the discount even though the receiver receives the money after the discount date.
The reminder templates are used for reminding about outstanding balances due for payment. By linking the customer to a reminder template, a reminder can be printed out and sent to the customer. Interest templates work the same way. You link the customer to an interest template and an interest invoice can be printed.
AR Contact is a contact person to handle AR related issues in the company. AR Contact connected to the customer will be printed in some of the external AR documents such as; Customer Statement of Account, Reminders, Payment Advice, Interest Invoice, Difference Notice and Write-Off Notice.
AR Customer Contact is the contact department/person in customer side to
receive AR documents. By linking AR customer contact and an output media to
the customer it is possible to send certain AR documents to customer based on
the output media.
You can enter several payment methods for customer direct debiting payments. For each payment method you also define the electronic payment address(es) for the customer.
You can also define a Payer for the Customer, i.e. another customer that will pay this customer's invoices. If this is done, you can also specify who will get reminders and/or interest invoices, the customer or the payer.
This activity requires that interest templates and reminder templates exist. There are default templates created at system startup and these can be modified. You can create new templates in Interest Template and Reminder Template and link them to the customers, if applicable.
Payment Methods must also exist. You can define payment methods in the Cash Book Basic Data/Payment Methods window.
AR Contact details should be defined in AR Contact page.
The communication methods should be defined in the Customer/Comm. Method tab.
As a result of this entry, the customer is linked to a reminder template and to an interest template. The templates are used in interest invoicing and handling of customer reminders. Automatic write-off in connection with customer payments are generated according to amount and percentage entered.
If One Invoice/ Prepayment Per Repayment Check option is enabled, only one invoice/ prepayment could be paid/ matched for the customer, when using the repayment check payment method.
Payments can be made by either the customer or other payee, by the payment methods that are specified.