Create Customer Order Invoice
Explanation
This activity is used to create normal invoices. The invoices are created
from the delivered customer orders entered in the system. If a customer order
requires delivery confirmation, the order must have been delivery-confirmed.
When the invoices are created, you can process and dispatch them to the customer.
Note that normal invoices for lines delivered via shipment are also created
here.
In order to create a customer invoice, the order must have been either delivered
or partially delivered, i.e., the customer order must be in status Partial Delivered
or Delivered. If you create an invoice for a customer order in which
all the order lines are not delivered, only the delivered order lines are invoiced.
Upon delivery of more order lines, you can progressively invoice until the entire
order is invoiced. You can also partially invoice customer order lines for a
package structure if partial delivery has been made. The charges for the invoice
can be invoiced before the order is delivered or partially delivered, if they
are not connected to a specific line in the invoice.
If the invoice includes rental lines the requirement for creating the invoice
is that rental events should have been created. The rental invoice line is based
on the rental transactions and not on the delivery of goods so the status of
the customer order rental line must be in status Reserved, Picked, Partially
Delivered or Delivered. If rental transactions have not yet been
generated for the rental line this can be done as part of the invoice process.
Rental invoice lines can be handled together with sales lines on the same invoice.
Delivery confirmation is not handled for rental line and is not required in
order to create an invoice. It is possible to consolidate rental invoice
lines for serialized parts based on the company or customer level
consolidation parameters.
Prerequisites
- The invoice type in the Customer/Order/Misc
Customer Info tab must be Normal Invoice.
- The customer orders have to be at least in Partially Delivered
status. If the customer order used to create an invoice requires delivery
confirmation, the delivery of the order must have been confirmed. An order
with a charge connected to a part order line will not be available for invoicing
until the quantity on the connected order line has been delivery-confirmed.
However when creating a staged billing invoice using the
Staged Billing Profile window or
Staged Billing Lines
window the stage billing line should be in Approved status.
- The customer order rental lines should have rental events created.
- Customer orders must not have been blocked from invoicing.
- If the customer order invoice is for a Jinsui-enabled, Jinsui invoice
customer, the total gross amount must not exceed the specified maximum amount
for the Jinsui Invoice for the company.
System Effects
The customer invoice is created. During the operation the following occurs:
- The amount of the invoice is calculated in the base currency from a
recalculation of the indicated price according to the current exchange rate.
- Value-added tax is calculated according to the indicated extra charge
of the order (originating from the customer) and on the sales part indicated
value-added tax rate.
- An invoicing fee is calculated if stated in the customer record.
- If a payment term base date is specified on the customer order, it will
be passed on to the invoice. If no payment term base date is specified on
the order, the payment term base date on the invoice will be given the same
value as the invoice date.
- If customer order lines had been delivered on different dates, the latest
delivery date will be the latest of all these delivery dates. Note that
in determining the latest date, only delivery dates of invoiced lines are
considered.
In case of goods that are delivered to customer consignment
stock, the date of delivery is considered as the date on which consumption
notification is registered.
If an invoice line had been created through
the staged billing process before delivery, the latest delivery date will
be null. If the invoice is created after delivery, the latest date of all
the delivered lines will be shown.
- If rental invoice lines are included on the invoice rental transactions
have been generated, if that option was selected when creating the invoice.
The rental transaction status will be updated to Invoiced and the
invoiced amount will be added to the transaction.
- If the parameters at the company level or customer level are set to
enable the consolidation of rental invoiced lines for serialized parts,
the rental customer invoice lines for serialized parts will be
consolidated based on the Transaction Start Date, Transaction End Date,
Rental Mode, Transaction Type, Price and Lot/Batch Number attributes. The Invoiced
Quantity (Qty) will be totaled for each consolidated rental line.
Detailed view of each consolidated rental customer invoice line can be
seen from the Rental Details assistant.
- If the total gross amount for a Jinsui customer order exceeds the specified
maximum amount, the invoice will not be created. To proceed with the invoice
creation, one or more order lines can be blocked from invoicing to bring
the total gross amount within the required limit.
- If customer order lines exist with connected charge lines having the
Unit Charge option enabled, the charge amount will be recalculated
for the actual delivered quantity.
- If the customer order is associated with a project, the ID of that project
will be posted to the invoice. The ID will also be displayed in the Project
ID field of the
Customer Invoice/General
tab.
- If the company has got a tax ID number for the delivery country, this
tax ID number will be printed on the invoice for lines with a tax liability
of type taxable. If there are lines with different tax liability types and
delivery countries on the customer order, the supply country tax ID number
will be used. Also if a tax liability of type exempt is used on the order
lines, the supply country tax ID number will be printed on the invoice.