Connect Contract
to Maintenance Order
Explanation
This activity is used to connect a service contract
or a heavy maintenance contract to the maintenance order. This is the service
or the heavy maintenance contract for the work scope requested by a customer.
A service contract or a heavy maintenance contract
may be connected to a maintenance order when creating the order or until the
order is released by defining the correct contract type and contract ID. If
a heavy maintenance contract is connected to a maintenance order, contract groups
and contract lines included on the connected heavy maintenance contract can
be connected to the assigned maintenance events.
Note: If both a
contract and a service quotation is connected
to the maintenance order, the service contract or the heavy maintenance contract
will not be applied to the service quotation that is to be sent to the customer.
Prerequisites
- A customer must be connected to the maintenance order. This customer
must be a valid customer on the service contract
or the heavy maintenance contract.
- The distribution type of the maintenance order should be Work
Order or Execution Logic Structure.
- The site of the workshop on the maintenance order must be a valid site
on the service contract or the heavy maintenance
contract.
- The maintenance order must be in the New, Initial
Scope Definition or Under Preparation status.
System Effects
- A service contract or a heavy maintenance
contract is connected to the maintenance order.
- The service contract or the heavy maintenance contract will be used
to find material ownership for the material included on a maintenance order,
based on the part provisioning rules of the contract. For more information
on setting ownership on material demands, refer the activity
View Material Demands.
- When the maintenance order is released, the service contract will be
transferred and vehicle service lines included on the contract will be assigned
to the generated work orders and/or work tasks.
- If a heavy maintenance contract is connected to the maintenance order
when the maintenance order is released, heavy maintenance contract details
defined on the maintenance events will be transferred to the generated work
tasks.
- If both a contract and a service quotation
is connected to the maintenance order or a contract is connected
to the maintenance order and a service quotation is connected to an included
maintenance event, the contract will not be applied to the corresponding
work orders and work tasks. This is because in both instances the service
quotation is prioritized instead of the service contract
or the heavy maintenance contract.