Unpeg Customer Order Line from Supply Order

Explanation

This activity is used to un-peg a customer order line from a purchase requisition, purchase order or shop order. To learn how to un-peg a customer order line from the DOP header, please refer to the activity Un-peg Customer Order from DOP Header (in IFS/Dynamic Order Processing). Both these activities are particularly useful when you want to cancel an automatically pegged supply order. This is because it is not possible to cancel the supply order without first un-pegging it from the customer order line.

You can perform this activity in the Customer Order page or in the main and overview pages of Purchase Requisition, Purchase Order or Pegged Manufactured Customer Order Lines.

To perform this action from the Customer Order, Purchase Order or Purchase Requisition page:

To perform this action from the Pegged Manufactured Customer Order Lines page:

Note: A service request is used to report a service or a fault on an object that is linked to a customer. The customer order may even have a Service Request as a pegged object. The Unpeg option in this activity is only available for removing pegging between a customer order and a supply order of the type Purchase Requisition, Purchase Order or Shop Order.

Prerequisites

System Effects