Use this activity to enter information required to create a Recurring Service Program using the New Recurring Service Program assistant. It is possible to define a Recurring Service Program either using a Recurring Service Package and/or a Request Contract.
To create a Recurring Service Program using a Recurring Service Package, the package should be in Active state and should be valid. If the package valid dates are empty it is always considered valid.
A recurring service program can be created using a request contract in all these statuses, except Closed. When a recurring service program is connected to a Request Contract, the program validity is set by Valid From and Expiry Date of the request contract. Even though these dates are editable on the program, they are required to be inside the period defined by the Request Contract Valid From and Expiry Date.
The Item Information section is optional, and it can be modified on a preliminary program. This information (Model, Object and Location) will be displayed on the general tab in the Recurring Service Program page and they will be auto fetched to the respective fields in the New Recurring Scope Assistant while having the possibility to override. The Location of a Recurring Service Program can either be Location type or Customer Type.
As a result of this activity, a recurring service program with unique program number will be created. The new recurring service program will be in the Preliminary state.