Create Invoice

Explanation

Use this activity to Create an Invoice with the charges for the Services provided through the Request.

It is possible to create an Invoice, once a planned Customer Order has been created through the approval of an Invoice Preview.

To create the Invoice, the customer order should be processed to Invoiced/Closed status.

You can use the predefined Order Type Service Order (SEO), which is necessary when running the service management process, to control the Customer Order process. For example, setting the SEO order type to stop after creation of an invoice, will automatically set the Customer Order to Invoiced/Closed, when the Customer Order is Released.

Prerequisites

A Customer Order must have been created.

System Effects

An Invoice will be created.