Define Scheduling SLA Type
Explanation
This activity is used to define Scheduling SLA Types. For each Scheduling SLA Type you can enter the values which should be used as an input when calculating SLAs (Service Level Agreements) for the automatic scheduling. The values define the SLA curve used by the Automatic Scheduling Engine. It is possible to define either Power Based or Gaussian type SLAs.
Below are a few of examples of how the different values affect the curve shapes for Power Based SLAs.
Start Proportion = 1 End Proportion = 0.9 Curve Shape = 1 will result in the following curve
Start Proportion = 1 End Proportion = 0.8 Curve Shape = 0.4 will result in the following curve
Start Proportion = 1 End Proportion = 0.2 Curve Shape = 4 will result in the following curve
Start Proportion = 0.2 End Proportion = 1 Curve Shape = 2 will result in the following curve
Below are a few of examples of how the different values affect the curve shapes for Gaussian SLAs. When using Mechanism Type Gaussian, the End Proportion is required, while the Start Proportion will have no effect on the shape of the SLA curve.
End Proportion = 0.4 Curve Shape = 1 will result in the following curve
End Proportion = 0.3 Curve Shape = 2 will result in the following curve
End Proportion = 0.1 Curve Shape = 0.2 will result in the following curve
Prerequisites
To perform this activity, the company must have been set up in IFS/Enterprise.
System Effects
As a result of this activity, SLAs can be defined with valid scheduling types.