Exclude Work Orders from Scheduling

Explanation

This activity is used to define if a Work Order should be scheduled automatically by automated scheduling. The purpose is to prevent the system from sending Work Orders unnecessarily to PSO, thereby reducing the load on the server.

Prerequisites

To perform this activity, a Work Order must exist.

System Effects

• The Work Order will be excluded from automatic scheduling i.e., the Work Order will not be included in the LOAD/CHANGE messages. As a result the Work Order will not be automatically allocated.
• The Appointment Booking command will also be disabled, thereby preventing the user from requesting appointment offers for the Work Order using the Appointment Booking Engine (ABE).

 

 

Pages

Prepare Work Order

Activity Diagrams

Prepare General Information