Complete Work Assignments
Explanation
This activity is used to conclude work defined on a Work Assignment. Once all work defined on a work assignment is accomplished then it can be set
to status Completed.
Prerequisites
In order to set status to Completed,
- A work assignment should exist where all the associated work have been
finalized.
- All resource usages related to the work assignment should be reported
in.
System Effects
- Work assignment will be set to status Completed.
- The Assignment Finish date on the work assignment is updated with
current date.
- If the work assignment is in Work Started status the Work
Finish date is updated with current date.
- Work assignment's Allocation Finish date is updated with
Assignment Finish date.
- An Event Log is created for this event. Event Logs are generated in
the Events tab found in the Attachment
panel of the Prepare Work Order page.
- If the work task is connected to a SLA order line which has a SLA latest
finish, when the status is set to Pending Completion or Completed,
the Resolved Date is updated on SLA order line.
- If the Allow Multiple Visits option is selected for the work
task and if the selected work assignment is not the last visit of the visit
chain, then the Time to Complete dialog is received to update
the remaining time to complete the total work related to the visit chain.