Handle Affected Order in Configuration Change Request

Explanation

Approve

Approving an affected order on a configuration change request can be done when the affected order status is Pending. Approving an affected order means that the user has done an investigation with the detailed information that is provided in the affected order’s detail section and the decision is that the requested production changes can be handled.

When all affected orders that are connected to the configuration change request are set to status Approved and the status of the configuration change request header has status Approved, the user can start to work with the requested production changes.

Decline

To Decline an affected order on a configuration change request, can be done when the affected order status is Pending. Declining an affected order means the user has checked if the requested production changes mentioned in the affected order details are doable. If it is found that the changes cannot be made, the affected order is declined.

When an affected order status is set to Declined, it also means that the configuration change request must be set to Declined and the configuration changes on the sales order must be manually reverted.

Revert

Revert an affected order can be done from either the affected order status Approved or Declined. The status change from any of these statuses when the Revert command is used changes back the affected order status to Pending status.

Using the Revert command is useful if an affected order status has been set to Approved or Declined by mistake earlier.

Complete

Completing an affected order indicates that the configuration change request has a status that permits the user to make the required production changes and that the user has manually executed these changes. Details regarding the necessary production changes can be viewed in the affected order. When an affected order is set to status Completed it is an indication that all production changes are done. When all affected orders have status completed the configuration change request can be set to status Completed.

If the affected order is created for a supply order with the supply code shop order, the shop order can be received once the affected order reaches the Completed status.

Prerequisites

Approve

Decline

Revert

System Effects

Approve

As a result of this activity the system

Decline

Revert

Complete