Raise Fault
Explanation
In aircraft maintenance, a fault is raised when a problem is discovered. A fault is sometimes referred to as a
non-routine maintenance, finding, or discrepancy. Faults are found and raised by the flight crew during flights,
inspections, and by technicians while performing maintenance work. After assessing a fault, it can then be fixed or
deferred.
You can raise a fault in two ways:
- From the Raise Fault page: When raising a fault from the
Raise Fault page, select the aircraft on which the fault was found. If you do not
select a flight for the Found During Flight field, the fault must be manually packaged.
- From the Aircraft Turn Details page: When raising a fault from
the Aircraft Turn Details page, the fault is assigned to the aircraft of the selected
turn and the Found During Flight field is set to the last arrival flight for the aircraft.
If the ALLOW_RAISE_FAULT_OFFLINE parameter on the Mobile Maintenance Parameters page is set to
'Yes' and the device is offline, a warning will be displayed when you attempt to raise a fault. If the
parameter is set to ‘NO’, and the device is offline, you are not allowed to raise a fault.
Once a fault has been created, you can update information about the fault from the Task
Details or Fault Details page before the fault is closed.
Prerequisites
- Aircraft configuration and flight information must be available within Mobile Maintenance for Aviation.
- Fault Sources must be defined in Aviation Maintenance/Basic Data.
System Effects
- A new fault is created with the Open status and is displayed on the Fault
Details page.
- If you raise a fault from the Aircraft Turn Details page or if you specify a flight during
which the fault was found when raising a fault from the Raise Fault page, the fault is
automatically packaged to the existing work package. If a work package does not exist, the fault is packaged into
a newly created work package.
- If you raise a fault offline, the Record ID of the fault on the Work Tasks page and
the Work Order ID of the work package on the Work Package page are displayed when you
are online.