Create Non Conformance Report (NCR)
Explanation
This activity is used to create a new non conformance report (NCR). A non conformance is an occurrence where a
process is not followed or is not working as defined. There are different ways of detecting non conformances, for
example when carrying out quality audits or in the daily workflow. For a business it is important to register and
act upon non conformances to ensure the business is run in compliance with quality standards and/or other agreed
processes. When creating a NCR it is mandatory to define a description and a company.
A NCR can be created in different ways. To create a NCR from the:
- From the Non Conformance Report page: Click the new command, enter information
about the new NCR and click Save.
- From the New Non Conformance Report assistant: Enter a description for the NCR in
the Discription step in the assistant. Either click Finish or proceed
with the next steps in the assistant in order to add additional information before finshing.
- From an audit in the Audit page using the New Non Conformance
Report assistant: Click Create NCR to access the New
Audit assistant. Enter a description for the NCR in the Description step
in the assistant. Either click Finish or proceed with the next steps in the assistant in order
to add additional information before finshing.
- From a business object in the page for the business object using the New Non Conformance
Report assistant: Click Create NCR in the Attatchments
section on the Non Conformance Reports tab to access the assistant. Enter a description
for the NCR in the Description step in the assistant. Either click
Finish or proceed with the next steps in the assistant in order to add additional information
before finshing.
Prerequisites
- An audit must exist in order to create a NCR from an audit.
- In order to create a new NCR from a business object, the specific business object must have been configured
in the Object Connections page as NCR aware by a system administrator.
- There are no prerequisites to create a standalone NCR.
System Effects
As a result of this activity, a NCR in the Planned status is created.