Complete Work Assignment

Explanation

This activity is used to conclude work on a Work Assignment. Once all work is completed the status can be set to Completed. The user has the option to either return the work assignment to back office or keep it on mobile for further reporting, before returning it.

If the Allow Multiple Visits flag is enabled on the Work Task, the Work Assignment can be set to Completed using the Complete Visit action. When completing the visit , the user will be presented with a question if another visit is required to complete the remaining work along with the following options:

• Yes, Enter remaining time: The user must enter the remaining time required to complete the work. This will update the Time to Completion on the Work Assignment.
• Yes, automatically calculate remaining time: The remaining time will be automatically calculated based on the time already spent working and the planned duration of the Work Task. The Time to Completion on the Work Assignment will be updated accordingly.
• No: The work is considered fully complete and no further work is required. The Time to Completion on the Work Assignment is set to 0 . If any follow on work assignments exist, those will be removed or cancelled.

Prerequisites

• A work assignment should exist.
• Any time, material, expense, or external costs for the work done should have been reported.

System Effects

• The work assignment is set to the status Completed.
• If a work time Clock-In exists on the work assignment, that will be Clocked-Out, and a work time transaction will be created.
• If Complete Visit action is used, based on the option selected for the plan for any remaining work, the Time to Completion on the Work Assignment will be updated.