About Pickup Task
What is a Pickup Task?
The Pickup Task in Request Management is used to execute the pickup of material
required for service work, prior to arriving at the work location. It displays
the material that needs to be picked up from a supplier or from a warehouse,
the pickup date and the assignee responsible for performing the task.
Pickup Tasks can be used to receive Inventory Parts as well as Non-Inventory
Purchase Parts and No Part lines from Purchase Order.
Explanation
Pickup Task creation
- For material planned on the Work Task, if the supply code is set to
Purchase Order or Shipment Order together with the delivery method “Pick
Up”, the material lines are eligible for pick up. Material to be purchased
from a supplier can be picked up from the supplier’s location, while material
delivered via a Shipment Order can be obtained from the site’s warehouse.
- Pickup Tasks are created when releasing material lines. Material line
release happens when the Work Task is Released.
- New Pickup Tasks will be created in released state.
- For a single work task, many Pickup Tasks can be created based on the
Pickup location and logistic site.
- For the creation of a Pickup task, the user should have access to the
logistic site. However, at the point of creating the Pickup task, the service
access groups of the source work task will be copied to the Pickup task,
enabling users in those access groups to view the pickup task. It's important
to note that even though a user has access to the pickup task, they must
also have access to the logistic site to process the pickup task.
Dependency to Work Task
- When a Pickup Task is created, a predecessor dependency to the work
task is automatically created, to ensure that the pick up is scheduled and
executed before the main work task.
- If the "Ignore Dependency in Execution" is set enabled on
the main Work Task, and the Pickup Task is connected to the main Work Task,
both can be transferred to the mobile.
- It is not possible to change both the "Set Dependency" flag
and the “Ignore Dependencies” flag.
- The dependencies of the Work Task will be available on the "Work
Task Dependencies" page. The Pickup Tasks from the selected Work Task
and other Work Tasks present in the scope are shown on this page.
Grouping of Material Lines
If the Work Task is in status “New” and the task has multiple material lines
with Delivery Method “Pick Up”, the same supplier if the Supply code is “Purchase
Order” and the same warehouse if the Supply code is “Shipment Order” then,
- One Pickup Task will be created with the multiple Pickup lines when
releasing the Work Task. The Pickup Task and all Pickup lines will be consolidated
to one Purchase Requisition or one Shipment Order.
- When adding new material lines for the Released Work Task, separate
Pickup Tasks will be created for each material line.
Pickup Address
- The Pickup Address states the address from which the material needs
to be picked up.
- For material purchased from a supplier (Supply code: Purchase Order),
the Pickup Address will be fetched from the suppliers default visit address.
- For material obtained via a shipment (Supply code: Shipment Order),
the Pickup Address will be set from the Main Warehouse defined on the Site/Maintenance
page, for the logistic site of the material planned on the work task.
Pickup Date
The “Pickup Date” displays the latest value of the “Promised
Receipt Date” of the Pickup lines.
Pickup Duration
The "Pickup Duration" displays the time required to pick up the
material. The default pickup duration is set from the "Pickup Duration"
defined on the Site/Maintenance page, for the logistic site set on the material.
The duration can be changed on the individual pickup task if needed, and the
value is in Minutes.
Pickup Lines
The "Pickup Lines" displays the list of material lines from the
work task that needs to be picked up on this particular pickup task. Changes
done to material lines on the work task (e.g. updating quantity required) will
be reflected on the pickup lines.
Resource Demand
- The “Resource Demand” displays the first demand line of the main Work
Task, if Resources exist on the main Work Task when creating the Pickup
Task.
- If a Resource demand line is planned on the main Work Task after the
Pickup Task has been created, and no resource demand lines exist on the
Pickup Task, the first demand line will be fetched to the pickup task.
- When copying the Resource demand to the Pickup Task, quantity is always
be set to one.
Assignee
The "Assignee" displays the Work Assignment that
is created through "Assign work" on the Pickup Task. The Allocations
on Resource Demand and Direct Allocation can be used to assign a work. Only
one work assignment is used to execute the Pickup Task.
Scheduling Info
Displays information related to automatic scheduling, such as Scheduling
SLA Types, Availability, Region, Preferences and Allocations.
It is possible to specify Availability, Preferences and region details according
to requirements and these details will be sent to the Scheduling Engine. Once
the activity/activities for a work task are scheduled by the Scheduling Engine,
an allocation plan with the current scheduling status, resource assignment,
and activity start and finish dates will be displayed in the Allocations section.
When the Pick up task is created, the scheduling dataset of the source request
work task is copied to the pick up task and the scheduling dataset is automatically
updated on pickup task when it is updated on the source request work task as
long as the status of the pick up task is 'Released'.
Execute Pickup Task
This explains the execution process of Pickup task in mobile client. The
Pickup task is synchronized to mobile with its' source task where respective
pickup materials have been planned.
Prerequisites for Pickup flow (Shipment)
- A default location should have been defined for location type "Picking"
for user connected default remote warehouse in Warehouse Navigator >
Remote Warehouse.
- The Automatic Receipt flag should be enabled for the Shipment Type which
is set for the user logistics site.
- A User default warehouse should be a remote warehouse.
Execute Pickup Task
Ready To Picked Up flag
- Pick up via a Shipment Order: Flag is set as true when Shipment header
is set to Complete
- Pick up via a Purchase Order: Flag is set as true when Pick-Up Date
is earlier than or equal to device time
Pickup assignment has following statuses and system effects upon changing
the statuses.
- Cancel: Pickup assignment is set to cancelled. Source task can be processed
ignoring the Pickup materials demands.
- Accept: Set the Pickup assignment to accepted.
- On Route: Technician is supposed to start travel when the Ready
To Be Picked Up flag is set Yes. If the task is not ready for pick
up when the status is changed, the system will display a warning, but the
user is still allowed to start travel.
- Work Start: The Pickup task is set to started. If the material is from
a warehouse (shipment), the Receiver ID on the shipment is updated with
the users default remote warehouse and the part receipt location is set
to the default location. If the material is from a supplier (Purchase),
the user default remote warehouse is set as the Destination Warehouse on
the Purchase Order line.
- Incomplete: Pickup assignment is set to Incomplete. The Source Task
can still be processed.
- Complete: This will complete the Pickup assignment and Pickup task is
set to Picked Up. The shipment will be delivered, and the Shipment and Shipment
Order are closed. Parts which have been shipped are updated in Inventory
Stock (backend) and in My Stock (mobile) as reserved material.
Receive material to a user warehouse, which have been picked up from a supplier.
- Purchase receipt lines linked to Purchase Orders in status Released
or Confirmed are synchronized (batch) to mobile.
- Receipt of material to a location of user default remote warehouse is
done manually.
Receive materials to user warehouse which have been picked up from a warehouse
(shipment)
- Completed shipment lines are synchronized (batch) to the mobile device.
- Receipt of materials to user warehouse is automatically handled upon
completion of the Pickup assignment.
The Pickup Task execution flow is available offline in the mobile client.