This activity is used to connect User Access Groups to Service Organizations. View access will be given to Users/Access Groups connected to the Service Organization and will allow them to view the Requests and Request Tasks created for that particular Service Organization. The originator of the Request has the ability to view the Request they created, even if they are not a member of an access group but unable to see the details of the Request Work Tasks.
At least one Access Group must be defined for the Service Organization to create a Request.
As a result of this activity a User Access Group will be connected to a Service Organization.