This activity is used to connect User Access Groups to Service Delivery Units.
View access will be given to Users in the Access Groups connected to the Service Delivery Unit and will allow them to view the Requests and Request Tasks created for that Service Delivery Unit.
A service organization can be linked to multiple service delivery units. It is possible to associate distinct user access groups with each service delivery unit. Rather than granting an access group permission to all service delivery units, you might prefer to tailor access selectively. This specific access can be established by setting up unique access groups for each service delivery unit.
As a result of this activity a User Access Group will be connected to a Service Delivery Unit.