Set Valid From Date
Explanation
This activity is used to set the Valid From Date for an SLA Template revisions.
Valid From Dates can be set in two ways,
- Set current date and time - The SLA Template revision can be applied on
scopes from now onwards
- Set a future date - The SLA Template revision can be applied on scopes after
the specified Valid From Date.
Prerequisites
- An SLA Template revision without a Valid From Date must exist.
System Effects
- SLA Template can be connected on entities.
- SLA Template revision will be applied on scope according to Valid From
Date, if the revision is not specified on the entity.