Return or Scrap Customer Consignment Stock
Explanation
This activity is used to return or scrap quantities from the customer consignment stock when there is a
defective item found before reporting the customer consignment consumption.
Return or scrap quantities can be registered in the page Handle RMA for Customer Consignment Stock where
users can search the records for site, sales part no, customer and address.
Returns or scarp can be registered from each customer order line which represents the customer consignment stock
and user can enter the Return Material Reason for each customer order line reference. It is required to
enter Customer Consignment Stock Return Details under each customer order line reference when the Return Material
Reason is filled.
It is required to enter the Location No if the Qty to Return is filled. It is only allowed to
enter the Picking Locations as Location No. Scrapping Cause is required be filled when Qty to
Scrap is filled.
After the relevant information is filled the Return/ Scrap command can be executed where the user has the
possibility to create new RMA Header/Lines or add RMA lines to existing RMA. When the user presses OK, the RMA
lines are created, and register arrival of the RMA Lines are automatically executed, while scrapping process are
automatically triggering if there are Qty to Scrap is entered.
Prerequisites
- Material must have been delivered to a consignment stock at the customer.
- There are customer consignment stock quantities which are not yet consumed.
- The customer must have reported the details of defective items.
System Effects
- If the user selects Create New option, new RMA is created with the entered information and register
arrival of the RMA Lines are automatically triggered while scrapping process is automatically executed if there
are Qty to Scrap entered.
- Therefore, the RMA Header/ Line goes to the status Return Completed.
- If the user selects Add to Existing RMA option, RMA lines are added to the selected RMA with the entered
details and register arrival of the RMA lines are automatically triggered while scrapping process is
automatically executed if there are Quantity to Scrap entered. Therefore, RMA lines go to the status Return
Completed.
- Consignment stock quantity is reduced.
- Quantities are received into the given inventory location if there are quantities to return. Inventory
transactions CO-REDELIN and CO-REDELOU are created.
- If there are quantities to scrap, the quantities are scrapped and inventory transaction CO-RETSCP is
created.
- Customer Consignment flag is set to true for the created RMA and Approve for Credit option is disabled.
- Header Order connected or shipment connected RMAs are not created. RMA lines are connected to the customer
order line.