Configure Database Scheduled Tasks
Explanation
Database scheduled tasks remove complete and incomplete log entries from
the Communication Log and notify administrators about incomplete and
erroneous communications.
For more information about communication types, see
Communication Monitoring.
Database Scheduled Tasks
1. Purge Communication Log
The Purge Communication Log scheduled database task removes both
complete and incomplete communication log entries. This task can be
scheduled using the Database Task Schedules page.
When this task runs, it clears all communication log entries that were
recorded one week (default value) before task execution.
The following table describes the object property defined in the Object Properties page that handles the database scheduled
task Purge Communication Log.
| Property Name | Description |
| COMM_LOG_EXPIRY | Used by the Purge Communication Log database scheduled task. Property Value is a number that specifies the time in days,
after which both complete and incomplete communication activity is
deemed expired and will be deleted from the system.
Default Property Value: 7 (1 week) |
You can change the default values in the Property Value field
from the Object Properties page.
2. Alert Job in Communication Log
The Alert Job database scheduled task triggers an event identifying all
communications that are not complete (i.e., they do not have end state log
records of communication type Request Completed, Event
Completed, or Error).
This task can be scheduled using the Database Task Schedules
page. When this task executes, it triggers the ADMON_INCOMPLETE_ALERT event
for all communication
that has not completed 5 minutes (default value) before the execution of the
task.
The Event Action page can be used to create an
action to respond to the ADMON_INCOMPLETE_ALERT event, for example, send
an email to administrators.
The following table describes the object property defined in the Object Properties page that handles database scheduled task
Alert Job in Communication Log.
| Property Name | Description |
| COMM_INCMPLT_ALERT | Used by the Alert Job in Communication Log database
scheduled task. Property Value is a number.
This value specifies the time in seconds when communication is considered
incomplete and a ADMON_INCOMPLETE_ALERT event should be triggered. Default Property Value: 300 (i.e., 5 minutes) |
You can change the default values in the Property Value field
from the Object Properties page.
Prerequisites
Not applicable.
System Effects
- Complete and incomplete communication is deleted based on the
property values configured in the Object Properties
page.
- Configured action to respond to the event,
ADMON_INCOMPLETE_ALERT is executed (For example, an email will be sent to the administrators).