Cancel Customer Check Mixed Payment
Explanation
This activity is used to cancel a customer check including the matching in Mixed Payment. The Cancel Customer
check activity is needed if a customer check which was cashed in Mixed Payment must be canceled while it s not
possible to cancel the complete Mixed Payment.
When cancelling a customer check a Cancellation Reason must be entered to explain why the check has been
canceled.
Prerequisites
In order to perform this activity:
- A mixed payment of the Approved status should exist which includes a cashed customer check (= a
Customer Payment transaction with a document series ID and payment doc no).
- Cancellation reasons must have been defined in the Check Cancellation Reasons window.
- If you want to cancel a customer check of another company or with matched items of another company, your user
ID must be associated to the other company and connected to the relevant user data in IFS/Accounting Rules, User
Related Data.
System Effects
- The Matching Canceled option is enabled in the Mixed Payment transaction. The Mixed Payment can no
longer be canceled.
- The customer check gets the Cancelled status and the the check cancellation reason is shown in the
Customer Check window.
- The matchings and the new items which were created with the check payment are rolled back.
- A parked customer payment with the payment amount is created.