View Orders with Pending Changes
Explanation
Use this activity when you want to view information about your open orders having pending changes. An order is
pending if there are any ongoing changes, not yet updated on the order. This activity is intended for a B2B user
acting as a customer.
You can perform this activity in the lobby page Order Management for Customers and lobby link:
Orders with Pending Changes and from lobby element: Orders.
Note: Orders containing rental order lines are excluded, regardless of existence of normal order
lines.
Prerequisites
- In the Customer page, the B2B option must be enabled for the appropriate customer.
- Only customer orders connected to the user’s default Customer, set up in B2B User –
Customer page, are presented.
- Only customer orders with status Planned, Released, Reserved, Picked,
Partially Delivered, Delivered or Blocked, are presented.
- You must have customer orders with pending changes, i.e. associated with an Incoming Change Request for
Customer Order message in status Require Approval, Stopped or Changed.
System Effects
N/A