Block Customer Order
Explanation
You can block an entire customer order by using Manually Block Order in the Operations menu. A requirement for
this operation is that the customer order is not in the Invoiced/Closed state.
When an order has been blocked, it receives the status Blocked, and limited transactions can be
performed.
If the order has lines pegged to purchase requisitions, purchase orders, shop orders, or DOP headers the supply
orders will not be blocked.
Prerequisites
- The customer order header must have been entered and saved before you can block the order header.
For a pegged customer order line:
- You can block a pegged customer order line at any time before creating the invoice, irrespective of the
status of the pegged supply orders.
System Effects
- The status is updated to Blocked.
- If you put an order on-hold from the demand site and a supply site order exists, the internal customer order
will be blocked. If the supply site order is in a status that does not allow blocking, the system returns a
message to inform the user and will still allow to block the demand site order. If you block the supply site
order, the system will not block the demand site order.