Register Direct Returns
Explanation
This activity is used to register direct returns to the supplier. This can be, for example, if a customer order
line exists that was directly delivered by an external supplier, and that material needs to be returned directly to
the supplier.
Prerequisites
- An external supplier must have been entered in the Return to Supplier field in the RMA header.
- The RMA line should have been connected to a customer order line which was directly delivered by the return
to supplier.
- The RMA line should be in the Released or Partially Received status.
- If the RMA line is connected to a package part, direct returns of its components can be registered from the
RMA Package Part Structure page instead of the RMA line. It is not possible to register a direct
return of the whole package part from RMA line.
System Effects
- The total received quantity and returned inventory quantity are updated in the RMA line or in the RMA Package
Part Stucture.
- The returned quantity is updated in the customer order line to which the RMA line is connected.
- The purchase order receipt record of the purchase order pegged to the customer line is updated with a return
record. That will be considered as returned for credit and the return will be reflected in the Received Not Yet
Invoiced report.