Create Corrective and Preventive Action
Explanation
This activity is used to create a new corrective or preventive action (CAPA). A corrective action is an action
to eliminate the root cause of a problem that has caused one or several non conformances. A preventive action is an
action that is taken to prevent a problem from occurring.
A CAPA can be created in different ways. To create a CAPA from the:
- From the Corrective and Preventive Action page: Click the new command, enter
information about the new CAPA and click Save.
- From the Corrective and Preventive Actions page: Click the new command, enter
information about the new CAPA and click Save.
- From the New Corrective and Preventive Action assistant: Enter information about
the CAPA in the Description step in the assistant. Either click Finish
or proceed with the next steps in the assistant in order to add additional information before finshing.
- From a non conformance report (NCR) on the Non Conformance Report page: Click
Create CAPA in the NCR header or in the Corrections section.
- From a business object on the page for the business object using the New Corrective and
Preventive Action assistant: Click Create CAPA in the
Attatchments section on the Corrective and Preventive Actions
tab to access the assistant. Enter information about the CAPA in the Description step
in the assistant. Either click Finish or proceed with the next steps in the assistant in order
to add additional information before finshing.
Prerequisites
- An NCR must exist in order to create a corrective action from an NCR.
- In order to create a new CAPA from a business object, the specific business object must have been configured
on the Object Connections page as NCR aware by a system administrator.
- There are no prerequisites to create a standalone CAPA.
System Effects
As a result of this activity, a corrective and preventive action in the Created status is created.