Apply Customer Warranty

Explanation

This action applies a customer warranty on an already created request scope.

The scope should have an object, such as the reported item on the Request Details page, to be eligible for applying for a warranty.
The customer warranty must be defined on the Service Object page and should be within the Validity period and in Active status.

The selected customer warranty is applied to the scope. It will automatically cover all Request Work Tasks under the scope. The Price Rule and SLA for the scope will be updated according to the new customer warranty.
If a customer warranty is already present, the existing customer warranty will be disconnected from the scope automatically before applying the new customer warranty.
None of the already created sales lines will be impacted.