Cancel Reminder per Reminder Recipient
Explanation
This activity is used to cancel a reminder sent to a specific recipient. If the reminder is cancelled, the
reminder level and the last reminder date of the invoice installment will be reversed back to its original state.
I.e. The original state of the reminder at the time it was printed or sent. This information will be
displayed in the Reminder/Interest Info per Customer Invoice page. Only the latest reminder of an
invoice installment can be cancelled. After a reminder has been cancelled for a set of invoices for a given
recipient you can send a reminder again to the same recipient using the previously cancelled reminder level if
necessary. The due items of the recipient can be reminded again with the same reminder level.
- Open the Customer Reminder History page.
- Select the reminder proposal that includes the reminder which should be cancelled.
- command and click Reminder History Details to open the Reminder History Details
page.
- Select the recipient for which the reminder should be cancelled.
- Command and click Cancel Reminder to open the Cancel Reminder dialog. The Proposal
ID of the reminder proposal and the Recipient ID and name are displayed for which the reminder should be
cancelled.
Prerequisites
The reminder must have been printed or sent to the recipient. The reminder must not have been cancelled.
System Effects
- The reminder level and last reminder date are set back per invoice installment to the level and date before
the reminders were printed or sent to the recipient.
- The reminder of the recipient in Reminder History Details page will be marked as cancelled.
Also the previously reminded items are indicated as cancelled in Invoices per Reminder page and
updated with date and user who cancelled the reminder.
- The cancelled reminder is no longer displayed in Customer Reminder Analysis page.