View or Change Payment Plan
Explanation
This activity is used to get a general idea about customer invoices. There is also a facility
for changing the reminder template and other reminder settings per invoice installment in order to control how a
due installment should be treated by the customer reminder proposal. You can also change the interest template so
that an interest rate other than that entered for the customer applies for an installment.
Prerequisites
Customer invoices must have been entered into the system.
System Effects
- A due invoice installment with a reminder blocked until date will be loaded into a new reminder proposal with
status Excluded provided the reminder blocked date is not elapsed.
- When a reminder level is reduced for an already reminded item, the reminder for this installment is cancelled
in Invoices per Reminder of customer reminder history.
- If you change the reminder template and/or last reminder date for an already sent reminder item, the reminder
for this installment will be selected as modified in Invoices per Reminder of customer reminder
history. The modified last reminder date will be used by a new reminder proposal to check whether the installment
should be reminded.
- If the interest template is modified the new reminder proposal and interest template(s) will use the interest
rate of the entered interest template.
- A updated last interest date and interest status will be used by a new interest proposal.