Create Direct Debiting Order
Explanation
The Create Direct Debiting Order activity is used to create a customer direct debiting order from an
acknowledged direct debiting proposal. The direct debiting order contains output data on file or other media,
depending on payment format. The said output data on file or other media can be saved in a secured location, based
on the IFS connect setup if Run Only in Background option in Payment Formats per
Company is enabled. A payment advice per customer can also be printed depending on the customer setup.
It is also possible to send a payment advice directly to AR customer contact of the respective customer at the time
of printing the payment advice. The payment advice will be sent to customer based on the output media connected to
AR customer contact. The output media types Email, Mail to Fax, XML and Printout are
supported for payment advice.
To Create Direct Debiting Order:
- Open Customer Payment Proposals. Query to view existing proposals. Select acknowledged payment
proposals to be included in the order.
- Use command button and click Create Direct Debiting Order. This will open the Create Direct
Debiting Order dialog.
- Select the payment method to be used to make payments for the proposal from the LOV.
- Select Use Only Installments Specified with Default Payment Method option if you want to make the
payment only for the installments specified with a payment method defined as the default payment method for the
customer(s).
- Select the payment institute to be used to make the payments for the proposal from the LOV.
- Enter the currencies in which the payments are to be made.
- The current date will be entered by default in the Payment Date field. Change this if necessary and
click Ok. This will open the Cash Accounts dialog.
- Select the Run in Background option if you want the creation of the direct debiting order to be
performed as a background job.
- Change the cash account defined for any currency in the table if necessary.
- Click Ok to create the direct debiting order.
Prerequisites
- The direct debiting proposal must have been Acknowledged before the Create Direct Debiting Order activity can
take place.
- If the output data file or other media must be created in a secured folder the Run Only in
Background option in the Payment Formats per Company should be enabled.
- The Generate Payment Advice option should have been selected in the Payment Formats per
Company page for the required payment format in order to print the payment advices.
Note: In the Payment Formats per Company page, use command button and click Payment
Formats if you want to select the Generate Payment Advice option.
- If you want to generate payment advices in batches based on proposal ID, output media, language and payment
format, select the Payment Advice as a Single Print Job option in the Payment Formats
page..
- Open the Customer page and select At Create Order or Depending on Format from the
Payment Advice list if a payment advice is to be printed with the customer direct debiting order. If you
select At Create Order, a payment advice will be generated when creating a direct debiting order without
checking for any specific condition. If you select Depending on Format, conditions for the respective
payment format should be satisfied in order to generate a payment advice when creating a direct debiting
order.
- Select the name of the AR customer contact and output media from the AR Customer Contact group in the
Payment tab of the Customer page, if the payment advice needs to be sent to a
customer directly based on the selected output media.
The following prerequisites should be met in order to send the payment advice using output media:
- IFS/Print Server and IFS/Connect has to be installed.
- Print Server Archiving has to be enabled.
- The PDF_REPORT_CREATED event must be defined and enabled.
- If the payment advice should be sent as an Email, select E-mail from the Communication
Method field in the Customer/Comm Method tab and specify the receiver's e-mail address in
the Value field for the respective customer. The customer's AR Customer Contact should be
entered using list of values in the Customer/Payment tab. And also select E-mail as the
output media type from the Customer/Payment tab.
- If the payment advice should be sent using Mail to Fax, select the Fax Server from the
Communication Method filed in the Company/Comm Method tab and specify the fax server in the
Value field for the company. In the Customer/Comm method tab fax should be
selected as communication method and the receiver's fax number should be specified in the Value field
for the respective customer. The customer's AR Customer Contact should be entered using list of values
in the Customer/Payment tab. And in the Customer/Payment tab select Mail to
Fax as the output media type.
- If the payment advice should be sent as an XML file, in the Customer/Comm Method tab a
communication method and a corresponding value for the communication method should be added. The customer's
AR Customer Contact should be entered using list of values in the Customer/Payment tab. And
in the Customer/Payment tab select XML as the output media type.
System Effects
As a result of this entry, direct debiting orders are created. There are no customer payments created within the
system until the debiting is confirmed from the payment institute. This is done by using the Acknowledge Direct
Debiting activity. Then invoices and payments on account are removed from the direct debiting order. Invoices
included in a direct debiting order cannot be selected into a new direct debiting proposal.
Payment advices are generated with the direct debiting order creation.
If the Payment Advice as a Single Print Job option is selected in the Payment Formats
page;
- The system will distribute the payment advice to each customer/payer based on the value connected to the
output media when the selected output media is Email or Mail to Fax.
- The system will generate a single xml file for all the customers/payers having the output media type
XML.
- The system will generate a single PDF file for all the customers/payers having the output media type
Printout.
- All the payment advices generated are grouped based on the output media and language of the customer/payer
and shown in the Report Archive page.
If the Payment Advice as a Single Print Job option is not selected in the Payment Formats
page;
- The system will distribute the payment advice to each customer/payer based on the value connected to output
media when the selected output media is Email or Mail to Fax.
- The system will generate an XML file per customer/payer for all the customers/payers having output media
XML.
- The system will generate a PDF file per customer/payer for all the customers/payers having output media
Printout.
- All the payment advices generated per customer/payer will be shown in the Report Archive
window.
Restrictions
Unicode Restrictions - File
Generation in Finance