Decline Configuration Change Request

Explanation

A configuration change request can be declined when one of the affected order statuses is Declined.

Declining a configuration change request means that the user has investigated if the requested production changes mentioned in the affected order details cannot be done and the result is that at least one of the affected orders cannot be completed.

When a standard configuration change request is set to Declined, it means the changes to the sales order configuration must be manually reverted to the original configuration. Alternatively, they can be changed to a different configuration, which will trigger the creation of a new configuration change request if the new configuration affects an ongoing supply. In this case, the previous configuration change request is set to Cancelled status.

If it is a simulation configuration change request, it can be declined at any status using the command available on the Simulation Configuration Change Request page. Setting the request to Declined indicates that the proposed changes from the simulation cannot be implemented in production.

Prerequisites

System Effects

As a result of this activity, the system changes the status of the configuration change request to Declined.