Specify Reason Code per Message Code
Explanation
This activity is used to specify the reason codes for a message code of the payment format. The codes used gives
additional information about the transaction. E.g. the code can be a return reason of a return debit note that can
be included in the payment file, received from the payment institute.
The reason codes are usually defined by a payment institute, or other payment organization, and are created in
the application when the payment format is installed. The reason codes are defined in IFS/Financials per payment
format and are available for external payment parameters of payment methods connected to this payment format. You
can add additional reason codes and/or change the description of the reason codes.
The reason codes are used in the external payment interface, when a new customer difference item is created. In
External Payment Parameters page, you can set up the details of a reason code how the new customer difference item
should be created. Therefore, reason codes can only be connected to message codes, that are used to create a new
customer difference item.
The reason codes are only relevant for payment formats with a file template that is used to identify this code
in the payment file. E.g., the return debit notes from the payment file of the payment format MT940DE can be loaded
into the external payment with the reason code from the file, and the options set for the reason code are
considered for the new customer difference item.
To enter a new reason code:
- Open the Payment Formats per Company page and search for the payment format for which you want to enter the
reason code.
- Select the line with the format that you searched for, use command button and click Payment Formats to
open the Payment Formats page.
- Select the line with the affected payment format and click Message Codes to open the Payment Format
Message Codes page.
- Select the record with the message code for which you want to enter the reason code, use command button and
click Reason Codes to open the Reason Codes per Payment Format Message Code dialog.
Note: The context menu is only available if in the Transaction Type field the type Customer
Payment is selected and in the Payment Format Message Function field the function Create New Diff
Item is selected.
- In the Reason Code field, enter the ID for the return reason, according to the code list of the file
layout specification, issued by the payment institute or other payment organization.
- Save the information.
Prerequisites
In order to perform this activity,
- The message code to which the reason code should be added must exist.
- The message code must be set up as customer payment with the option to create difference items in order to
connect reason codes to the message code.
System Effects
As a result of this activity,
- The new reason code can be used in External Payment Parameter in order to setup how the new customer
difference item should be created.
- The modified reason code description will be used in external payments the next time a new item is created
for a payment transaction referring to this reason code.