About Change Request
Change Requests (CRs) are used to gather all potential changes identified by members of an organization, evaluate them, and eventually create Change Orders (COs) to authorize the work.
The purpose of a Change Request is to gather information to analyze the consequences of changes, such as error corrections and improvements. Basic data must be present before work can be done in a Change Request. Use Change Request Level and Change Request Type in Basic Data.
Change Request Statuses
- Preliminary - The CR is being prepared. The analysis of consequences, costs, and registration of information is not yet complete.
- Active - The CR status is Active, awaiting the issuance of a CO. The CR cannot be set to Active until the approval process is completed.
- Processed - A CO has been issued for this CR. Once the CO is approved, the status of all connected CRs will automatically change to Processed.
- Cancelled - The CR is rejected, and no CO will be issued.