Cancel Customer Invoice
Explanation
The
Cancel invoice activity is used for canceling invoices with
Rejected response status. To enable this command process type should be enabled the option
Process
after Response and sent using the
Send
E-Invoice command
. When the user gets a rejected response from relevant
authorities, it cannot be corrected by editing. Then user can cancel the invoice and enter a new invoice.
A canceled invoice is marked Cancelled in the invoice status field and can be viewed from each
invoice entry page since the final invoice number is already assigned.
Prerequisites
- Process after the Response option enabled Process Type should be connected to the Company or
customer.
- A customer invoice with the Rejected response status must exist.
System Effects
- A cancel invoice is marked Cancelled in the invoice status field.