Create Customer Order Invoice
Explanation
This activity is used to create normal invoices. The invoices are created from the delivered customer orders
entered in the system. If a customer order requires delivery confirmation, the order must have been
delivery-confirmed. When the invoices are created, you can process and dispatch them to the customer. Note that
normal invoices for lines delivered via shipment are also created here.
In order to create a customer invoice, the order must have been either delivered or partially delivered, i.e.,
the customer order must be in status Partial Delivered or Delivered. If you create an invoice
for a customer order in which all the order lines are not delivered, only the delivered order lines are invoiced.
Upon delivery of more order lines, you can progressively invoice until the entire order is invoiced. You can also
partially invoice customer order lines for a package structure if partial delivery has been made. The charges for
the invoice can be invoiced before the order is delivered or partially delivered, if they are not connected to a
specific line in the invoice.
If the invoice includes rental lines the requirement for creating the invoice is that rental events should have
been created. The rental invoice line is based on the rental transactions and not on the delivery of goods so the
status of the customer order rental line must be in status Reserved, Picked, Partially Delivered or
Delivered. If rental transactions have not yet been generated for the rental line this can be done as part
of the invoice process. Rental invoice lines can be handled together with sales lines on the same invoice. Delivery
confirmation is not handled for rental line and is not required in order to create an invoice. It is possible to
consolidate rental invoice lines for serialized parts based on the company or customer level consolidation
parameters.
Prerequisites
- The invoice type in the Customer/Order/Misc Customer Info tab must be Normal Invoice.
- The customer orders have to be at least in Partially Delivered status. If the customer order used to
create an invoice requires delivery confirmation, the delivery of the order must have been confirmed. An order
with a charge connected to a part order line will not be available for invoicing until the quantity on the
connected order line has been delivery-confirmed. However when creating a staged billing invoice using the
Staged Billing Profile window or Staged Billing Lines window the stage billing line should be in
Approved status.
- The customer order rental lines should have rental events created.
- Customer orders must not have been blocked from invoicing.
- If the customer order invoice is for a Jinsui-enabled, Jinsui invoice customer, the total gross amount must
not exceed the specified maximum amount for the Jinsui Invoice for the company.
System Effects
The customer invoice is created. During the operation the following occurs:
- The amount of the invoice is calculated in the base currency from a recalculation of the indicated price
according to the current exchange rate.
- If invoice currency and/or invoice currency rate type is used on the customer order the
prices, discounts and amounts of the invoice are converted from the base currency to the invoice currency and the
exchange rate applicable from the invoice currency rate type.
- Value-added tax is calculated according to the indicated extra charge of the order (originating from the
customer) and on the sales part indicated value-added tax rate.
- An invoicing fee is calculated if stated in the customer record.
- If a payment term base date is specified on the customer order, it will be passed on to the invoice. If no
payment term base date is specified on the order, the payment term base date on the invoice will be given the
same value as the invoice date.
- If customer order lines had been delivered on different dates, the latest delivery date will be the latest of
all these delivery dates. Note that in determining the latest date, only delivery dates of invoiced lines are
considered.
In case of goods that are delivered to customer consignment stock, the date of delivery is considered as the date
on which consumption notification is registered.
If an invoice line had been created through the staged billing process before delivery, the latest delivery date
will be null. If the invoice is created after delivery, the latest date of all the delivered lines will be
shown.
- If rental invoice lines are included on the invoice rental transactions have been generated, if that option
was selected when creating the invoice. The rental transaction status will be updated to Invoiced and the
invoiced amount will be added to the transaction.
- If the parameters at the company level or customer level are set to enable the consolidation of rental
invoiced lines for serialized parts, the rental customer invoice lines for serialized parts will be consolidated
based on the Transaction Start Date, Transaction End Date, Rental Mode, Transaction Type, Price, and Lot/Batch
Number attributes. The Invoiced Quantity (Qty) will be totaled for each consolidated rental line. Detailed view
of each consolidated rental customer invoice line can be seen from the Rental Details assistant.
- If the total gross amount for a Jinsui customer order exceeds the specified maximum amount, the invoice will
not be created. To proceed with the invoice creation, one or more order lines can be blocked from invoicing to
bring the total gross amount within the required limit.
- If customer order lines exist with connected charge lines having the Unit Charge option enabled, the
charge amount will be recalculated for the actual delivered quantity.
- If the customer order is associated with a project, the ID of that project will be posted to the invoice. The
ID will also be displayed in the Project ID field of the Customer Invoice/General tab.
- If the company has got a tax ID number for the delivery country, this tax ID number will be printed on the
invoice for lines with a tax liability of type taxable. If there are lines with different tax liability types and
delivery countries on the customer order, the supply country tax ID number will be used. Also if a tax liability
of type exempt is used on the order lines, the supply country tax ID number will be printed on the invoice.