Define Location with Location Category Customer
Explanation
This activity is used to define a location with Location Category Customer. Locations are used
to represent the geographical location of a particular item, for example an Equipment Object, a Work Order or a
Request.
If the Location Category is Customer,
- Only Customer as Party Type is allowed.
- Only one address line is allowed as Visit Address as well as Tax
Address.
- Location ID should be linked to a Customer's single Visit Address.
A Location with Location Category Customer and Map Position is automatically created when a
Customer Address is created in Customer/Address page.
The map position for the location is retrieved automatically when a Visit Address is created. This map position
is inherited by connected Equipment Objects, Work Order, Work Task, Service Requests and Requests.
Prerequisites
- Customer must be defined in IFS/Enterprise.
System Effects
As a result of this Activity,
- A location with Location Category Customer is created,that can be used to represent the
location of an Equipment Object, Service Request/Work Order, or a Request.
- Address ID is created in Customer/Address page. Address Type Visit
is automatically defined when creating a Location with Location Category Customer.
- Map Position is automatically retrieved for the Location. The Visit Address per location can be used for map
positioning.