Acknowledge DOP Alarm
Explanation
This activity is used to acknowledge a DOP alarm. This is an optional activity mainly done for visibility and
information purposes and it does not affect anything else in the system.
To acknowledge a DOP alarm, click Acknowledge on the DOP
Alarms page, the Alarms tab on the DOP
Header page, or the Alarms tab on
the DOP Order page. Note that a DOP alarm of the type
Configuration with source Customer Order Demand must be solved, it can’t be
acknowledged.
Prerequisites
- This activity requires that a DOP alarm has been generated.
- If the DOP alarm is of the type Configuration with source Demand Site Customer
Order, it is an information DOP alarm on the supply site. It indicates that a DOP alarm of the type
Configuration with source Customer Order Demand is expected to be created later in the business flow. Therefore,
if needed, it can be acknowledged before the new DOP alarm is created.
System Effects
- As a result of this activity, the status of the alarm changes from the default value Not
Acknowledged to Acknowledged. In the field Acknowledged
by on the DOP Alarms page, the name of the user under which you
are logged in is displayed.
- For DOP alarms of type Configuration and source Demand Site Customer Order,
the DOP alarm line will be removed from the list.