IFS.ai Copilot for Freight Selection in Customer Order

IFS.ai Copilot for Freight Selection in Customer Order, helps user to identify suitable freight option (Ship-Via method) by evaluating Supply Chain matrix records and other related information. It consists of several predefined functions to help with common user queries, which are described below. In addition to that, users can change the Ship Via method of a customer order, using IFS.ai Copilot.

Where can I find it?

IFS.ai Copilot for Freight Selection in Customer Order is automatically activated when you open the IFS Cloud Copilot on the following page(s).

• Customer Order
• Customer Orders

Predefined page prompts

The Customer Order related pages include predefined prompts to guide users in creating relevant queries. These prompts are not part of the IFS.ai Copilot itself but are integrated with the Customer Order pages mentioned above. They work as reminders of the available queries and use cases that the Copilot can assist with.

Supported Queries and Use Cases

IFS.ai Copilot for Freight Selection in Customer Order supports the following queries and use cases:

• Highest priority:
  • Determine the "Ship-via" method associated with the lowest "Priority" number within the Supply Chain Matrix.
• Shortest distance:
  • Determine the "Ship-via" method associated with the lowest number in the “Distance” field within the Supply Chain Matrix.
• Least expected additional freight cost:
  • Determine the "Ship-via" method associated with the lowest value in the "Expected Additional cost" field within the Supply Chain Matrix.
• Fastest total shipping time:
  • Identify the "Ship-Via" method with the lowest Shipping Time, which is calculated as the sum of External Transport Lead Time (from Supply Chain Matrix), Picking Lead Time (from Supply Chain Matrix if not from Site → Warehouse Management).
• Least environmental impact:
  • Identify the "Ship-Via" method with the lowest Environmental Impact, which is calculated as the product of Order Net Weight (from Order Details), Distance (from Supply Chain Matrix), and Emission Factor.
  • Note: For the Environmental Impact Calculation, only the Greenhouse Gases (GHG) substance group will be considered.
• Frequently used in last 3 months:
  • Frequently used “Ship-Via” methods over the past three months, considering Id, Type and Address of both Sender and Receiver.

Note: Co-pilot will not answer questions related to Single occurrence addresses. Also, if the user selected multiple records on Customer Orders page, it would not generate answers.

When Changing the Ship Via method using IFS.ai Copilot, it is only supported for the Customer Orders created for the External Customer. It is not supported for Inter-Site or Intra-Site scenarios.