Send Order Confirmation
Explanation
If you are using the EDI message function, you can send an order confirmation message to the customer. You can
use this function to re-send the customer order confirmation message as well.
Prerequisites
- Basic data for the EDI message function must have been set up in IFS/Connectivity.
- You must have entered data for EDI for applicable customer in the Customer/Message Setup. The
Method Default option must be enabled for the message.
- The customer order should have been created by processing an incoming customer order.
- If Line Level confirmation is allowed on Site/Sales and
Procurement/Sales tab, correct confirmation status must be set on customer order lines and rental
order lines before sharing.
System Effects
- The customer order confirmation is sent via EDI to the customer.
- If it is an internal customer order, the message sent will end up as an incoming purchase order confirmation
on the demand site. If the demand site has the Execute Order Change Online option enabled, the
incoming purchase order confirmation is processed online on the demand site. If automatic approval is enabled you
will get an instant validation and update on the demand site. This continues as far as possible in multiple tiers
of internal orders, if you have automatic replication. Without online processing all this happens in background
jobs.
- Order Confirmation option on Customer Order/Order Details tab will
set to Yes.
- When Customer Order Confirmation is set to Order Level on
Site page, upon sending order confirmation, Confirmed option on all
customer order lines will set to Yes.
- After communication, if confirmation is removed from a confirmed customer order line or if a not confirmed
customer order line is set to confirmed, Order Confirmation option on header level will set to
No automatically.
- Similarly, after communication, if confirmation is removed from a confirmed rental order line or if a not
confirmed rental order line is set to confirmed, Order Confirmation option on
header level will set to No automatically.