Resend Customer Invoice
Explanation
This activity is used to resend a previously sent customer invoice using an e-invoice message. This operation is
useful if you have done a change in the basic data (e.g. the customer's delivery address) or if the sent
invoice message was not received by the customer due to an error.
Prerequisites
- The customer invoice must have been sent once in order to be resent. To resend an invoice, the media code of
the invoice should be EDI, MHS, INET_TRANS or E-INVOICE.
System Effects
- If you resend a customer invoice using the E-INVOICE media code, a new xml file will be created and a
new invoice image (a PDF file) will be created in the Report Archive. Any changes done to the Tax id number,
delivery address and/or invoice address before the invoice was resent will be reflected in the invoice image and
the message. Any attachments that were previously sent with the invoice will not be resent. If Add Invoice
Connected Objects is enabled, files that are connected to the invoice and saved in IFS/Document Management
with the same document class defined in the Company/Invoice/Document Management page will be fetched and
included in the message.
- If you resend a customer invoice with media code EDI, INET_TRANS or MHS the same message
will be resent.
- If the invoice was successfully resent, the send status will be Transferred. If a send error occurs
when sending an invoice using the E-INVOICE media code, the send status will be Error.
- The time at which the resending takes place will be displayed in the Sent Time field on the Sent
Invoices page.