Register Direct Returns
Explanation
This activity is used to register direct returns to the supplier. This can be, for example, if a customer order
line exists that was directly delivered by an external supplier, and that material needs to be returned directly to
the supplier.
Prerequisites
- An external supplier must have been entered in the Return to Supplier field in the RMA header.
- The RMA line should have been connected to a customer order line which was directly delivered by the return
to supplier.
- The RMA line should be in the Released or Partially Received status.
- If the RMA line is connected to a package part with supply code 'Pkg', direct
returns of its components can be registered from the RMA Package Part Structure page instead of
the RMA line. It is not possible to register a direct return of the whole package part from RMA line.
- If the RMA line is connected to a package part with supply code 'Purch Order Dir',
direct returns can be registered from the RMA line for the whole returned package part quantity.
It is not possible to register a direct return of single components from the RMA Package Part Structure
page.
System Effects
- The total received quantity and returned inventory quantity are updated in the RMA line or in the RMA Package
Part Stucture.
- The returned quantity is updated in the customer order line to which the RMA line is connected.
- The purchase order receipt record of the purchase order pegged to the customer line is updated with a return
record. That will be considered as returned for credit and the return will be reflected in the Received Not Yet
Invoiced report.