Assign

Explanation

Assign using Drag and Drop 

 The Hand cursor available on each Unassigned Task can be used to drag and drop the Unallocated Task into the Gantt area of the Dispatch console. Once the Task is brought closer to a resource, the tooltip available on the Gantt can be used to see on what timeframe the task will be allocated to.    

Assign using Assign Command    

The Assign command available on each Unassigned Task can be used to allocate a resource for the demand, which will open up the Assign Job dialog. If there’s a suggested Allocation available for the demand, it will be indicated and auto-filled in the dialog, and the Dispatcher can either accept the Dynamic Scheduling Engine (DSE) suggestion or do some manual changes to it. If there are no suggested allocations from DSE sent, the Dispatcher can manually select a Resource and set the Allocation time.  

Task Dependency information and SLA date constraints are also visible in the dialog to support the manual allocation decision.      

Note: To improve efficiency and accuracy in resource selection, you can use filtering options to view only eligible resources based on predefined criteria like Skills, Certificates, Competencies, Resource Groups, and Regions.   Once the task is assigned, it will disappear from the Unallocated Tasks list.

Prerequisites

• An active Dataset needs to be defined for the desired company. The Dispatch Console has to be loaded with data, mainly Resources and Unfulfilled demand lines. Resources must be connected to Resource Group, Competencies, Licenses, and Regions, etc.  

System Effects

• As a result of this activity, the Unassigned Task will be removed from the Unassigned Tasks list and will become available in the Assigned Tasks list and on Dispatch Console Gantt.