Change Status on Work Order
Explanation
This activity is used to change the status of the work order. As a work order can be in progress for an
unlimited period of time, there is a status system that defines what can be done with the work order. The status
system also facilitates the selection of work orders that can be performed in several windows in IFS Maintenance.
It is not mandatory to use all the statuses. A new work order has one of the following two statuses:
- Work Request - Work orders created in the Prepare Work Order page will receive this status.
PM-generated work orders may receive this status as well.
- Fault Report - This is the status for a new fault report. Also, if the Service Management solution is
used, the status for a new service request is set to Fault Report.
The status is then normally changed to one of the following:
- Observed - This status means that the work order is observed but not yet ready to be prepared. There
might be some information missing on the work order that must be added before it can be prepared.
- Under Preparation - This status means that the work order is to be prepared, i.e., you can for
example specify work tasks and connect Work Task Templates for the work order.
After the work order has been prepared, the status is normally changed to Prepared or Released.
Occasionally there is a need to not follow the ordinary sequence of status modifications. In this case, the system
allows you to change the status differently but still in a forward direction, for example from Work Request
directly to Released.
- Prepared - This status means that you can modify the prepared information, for example, the
information on work tasks.
-
Released - This status means that the work can be started on the work order. You can use the
Release Fault widget to change the status of the work order to the Released
status. For more information about the widget, you can refer Recent Fault Reports Widget.
- Started - This status means that the work that is specified on the work order can be started. You can
modify the prepared information if there is a need for doing that.
- Work Done - This status means that the work that was specified on the work order has been performed.
In this status, information on the performed work is entered, for example, description of the work done.
- Reported - This status means that all the transactions related to the work task connected to the work
order have been reported. A completion date is to be set for the work order.
- Finished - This status means that the work order is a historical work order, i.e., you cannot change
any information on the work order. The Historical Work Orders shows information on work orders that are
historical. If you need to modify a historical work order, you can reopen it by using the Reopen
operation. After saving the modified information the status must be changed to Finished.
- Cancelled - This status means that the work order is canceled and all the information becomes
historical. A work order can be canceled while in any status other than Finished, as long as there are no
active work tasks connected to it. In work order structures, when a parent work order is canceled the underlying
structure also will get canceled. The Historical Work Orders shows information on work orders that are
canceled. Canceled work orders cannot be reopened. .
Prerequisites
Before the status for the work order can be changed, the following must have been completed:
- The work order must exist.
Note: There might be some conditions connected to the work order that must be accomplished before you can
change the status.
System Effects
As a result of this activity, the Status field in the Active Work Orders will be updated
appropriately.
A journal entry is created for this event. Journal entries are generated in the Journal submenu of
the Prepare Work Order page.