Accept Work Assignment
Explanation
The work assignments connected to a work task represent the work that is required by each individual resource
(person and/or tool/equipment) to execute the work task.This activity is used to change the status of a work
assignment to Accepted.
Prerequisites
Before the status is changed, the following must have been completed:
- A work task in released status must exist.
- A work assignment in assigned status must exist.
System Effects
- The status of the work assignment is changed to Accepted.
- It is possible to change the status of the work assignment to OnRoute, Work
Started or Cancelled.
- An Event Log is created for this event. Event Logs are generated in the Events tab
found in the Attachment panel of the Prepare Work Order page.
- If the work task is connected to a SLA order line which has a SLA latest start, when the status is set to
Waiting on Location, the Responded Date is updated on SLA order line.
- If Allow Multiple Visits is selected for the work task, then the visit chain is created with multiple
work assignments based on the working schedule or calendar of the assigned resource.