Complete Work Assignments
Explanation
This activity is used to conclude work defined on a Work Assignment. Once all work defined on a work assignment
is accomplished then it can be set to status Completed.
Prerequisites
In order to set status to Completed,
- A work assignment should exist where all the associated work have been finalized.
- All resource usages related to the work assignment should be reported in.
System Effects
- Work assignment will be set to status Completed.
- The Assignment Finish date on the work assignment is updated with current date.
- If the work assignment is in Work Started status the Work Finish date is updated with current
date.
- Work assignment's Allocation Finish date is updated with Assignment Finish date.
- An Event Log is created for this event. Event Logs are generated in the Events tab
found in the Attachment panel of the Prepare Work Order page.
- If the work task is connected to a SLA order line which has a SLA latest finish, when the status is set to
Pending Completion or Completed, the Resolved Date is updated on SLA order line.
- If the Allow Multiple Visits option is selected for the work task and if the selected work assignment
is not the last visit of the visit chain, then the Time to Complete dialog is received to update
the remaining time to complete the total work related to the visit chain.