Report Work Done
Explanation
This activity is used to set a work task to the Work Done status. Setting the work task to work done
indicates that all work has been performed, but there may be some reporting left to do.
If Executor sign off requirements exist on the work task, the sign off will be performed automatically when the
status of the work task is changed to Work Done. When this activity is performed, and certificate
requirements are defined, the system will check whether the current user fulfills requirements for performing
executor sign off, after which the work task will be signed off and the work task changed to the Work Done
status.
Prerequisites
- The work task must have been Released.
System Effects
- The work task is set to the Work Done status.
- If sign off requirement for Executor is used, then Sign Off By and Sign Off Date is updated
with the executor and current date in the Work Task/Sign Off Requirements
- An event entry is created for this event. Event entries are generated in the Event log in the
attachment panel of Prepare Work Order page.
- If the work task is connected to a SLA order line which has a SLA latest finish and responded date is empty,
when the status of the work task is set to Work Done, the Resolved Date is updated on SLA order
line.